TERMS OF SERVICE - The Wonderful Door
Last Updated: August 2023
Welcome to The Wonderful Door. These Terms of Service govern your use of our website and your purchases from our gift shop. By accessing or using our website and making a purchase, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.
1. Products and Services:
Our gift shop specializes in the sale of handcrafted tooth fairy doors and related accessories.
We make every effort to accurately display product images and descriptions. However, slight variations in color or design may occur due to the handmade nature of our products.
2. Ordering and Payment:
To place an order, you must be at least 18 years old or have the consent of a legal guardian.
By placing an order, you agree to provide accurate and complete information about yourself and the recipient (if applicable).
Payment for orders is processed securely through our trusted payment partners. We accept major credit cards and other payment methods as specified on our website.
3. Shipping and Delivery:
We offer shipping to United States and Canada.
Shipping fees are calculated based on the delivery location.
Estimated delivery times are provided during checkout and may vary based on the destination and carrier.
Please note that unforeseen circumstances may cause delays.
4. Returns and Exchanges:
We want you to be happy with your purchase. If you are not satisfied with your order, please contact our customer support team within [number] days of delivery to initiate a return or exchange.
Returned items must be in their original condition and packaging, and the buyer is responsible for return shipping costs unless the return is due to an error on our part.
5. Intellectual Property:
All content on our website, including images, logos, and text, is the property of The Wonderful Door and protected by copyright and other intellectual property laws.
You may not reproduce, modify, or distribute our content without our written permission.
6. Limitation of Liability:
We strive to provide accurate and reliable information on our website. However, we do not guarantee that all content is error-free or up-to-date.
The Wonderful Door shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or the purchase of our products.
7. Governing Law and Disputes:
These terms shall be governed by and construed in accordance with the laws of United States of America, (Texas)
Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in United States of America (Texas)
8. Changes to the Terms:
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
If you have any questions or concerns regarding these Terms of Service, please contact us at toothfairy@thewonderfuldoor.com
Thank you for choosing The Wonderful Door for your tooth fairy door gifts. We hope you have a delightful shopping experience!
CUSTOMER CARE
This website is operated by The Wonderful Door. Throughout the site, the terms “I” “we”, “us” and “our” refer to The Wonderful Door. The Wonderful Door offers this website, including information, tools and services available from this site to you.
We like to work very hard to make sure you like our products, but "things happen" and if you need a return these are the steps
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Contact us at our email hellotoothfairy@thewonderfuldoor.com and explain your situation. Our first objective is to help you and try to find a solution, if after that you still require the return of your money you should keep in mind the following:
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To be eligible for a refund, The Wonderful Door Kit must be complete, unused, and in the original packaging. We will need the order number and all contact information (name and email)
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Refunds will only be for the price of the Kit or the object that you want to return. The cost of the shipping of returning unwanted object will be buyer's responsibility.
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The refund time may vary depending on the location. Returned items that do not reach our hands or are lost in transit they will not be refunded.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
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